Meet some of the organisations using Ask Izzy

Young man talking to counsellor

Frontyard Youth Services

For youth worker David Grdic, Ask Izzy is an essential part of his worker’s toolkit.

David regularly uses Ask Izzy to support young people across Greater Melbourne and throughout Victoria. He uses it as a reference point during client intake, recommends young people bookmark it as a future resource and regularly recommends it to concerned parents that call Frontyard.

“We love it when clients are using tools like Ask Izzy that we know are reputable and safe.”

Zoe from SecondBite showing a colleage Ask Izzy on a phone


Helping people put food on the table is second nature to Zoe Fulcher. In her role as Agency Coordinator at SecondBite WA, Ask Izzy is an essential part of her work.

“Ask Izzy is awesome because when someone comes to the office for a food hamper, I can either show them how to use the site on their phone to help them find services in their area, or quickly write the details down for them.”

Sunshine Youth Space - young people chatting

Sunshine Youth Space

Youth Coordinator Samita Rai is often the only one there if a young person needs help accessing support for things like their mental health or finding a safe place to stay. That’s why she loves Ask Izzy.

“It saves me so much time, especially because I’m so focused on the operational side of things and making sure there are enough programs available for the kids.”

Nissa Phillips from Hunter Homeless Connect

Hunter Homeless Connect

Connecting with local services and keeping her finger on the pulse is crucial to Nissa Phillips’ role at Hunter Homeless Connect. 

“Some people assume that you have to go through a service to be able to find the kind of information you have on Ask Izzy, but you don’t. You can find it all on your phone without needing any fancy login. All the information is there, it’s location specific and really convenient.”

Jess Vidafar at Access Community Housing

Access Community Housing

General Manager of Access Community Housing Company Jess Vidafar says that Ask Izzy is an easy way for workers to be able to refer a client or find information to help respond to issues in the community – all in one place.

“Workers can go straight to the site and see exactly what services are available. “

“It’s all about service integration and making sure that we’re using and maximising our resources to help people.”

Northern Community Legal Centre - two men

Northern Community Legal Centre

Northern Community Legal Centre’s Mental Health Support Coordinator Morgan Wright is grateful for any tools that can make his job easier and remove unnecessary administration. He loves Ask Izzy for that reason.

“Ask Izzy is one of the best technological innovations in the sector – it’s a very simple solution to a complex problem.”

Can you help spread the word about Ask Izzy?

More testimonials

Ask Izzy is an important information tool utilised by many of our community information agencies to source and share valuable information regarding supports. Our organisation in particular often searches on Ask Izzy to find appropriate or relevant services in a particular region or area – which is particularly important and helpful if we are unfamiliar with the area in question. The information provided allows us to source the most appropriate form of support and the expanse of supports within a particular area and is an important step in our attempts to provide vulnerable community members with the information they require, quickly and easily!

Karyn Doyle

Manager, Bayside Community Information & Support Service (BayCISS)

I find Ask Izzy to be a really useful resource when I am working with young people transitioning from out-of-home care and other cohorts that may need extra support. In addition to using Ask Izzy to explore local services myself, it is helpful to be able to direct a young person to a single comprehensive, current service directory that they can access no matter where they are, at times when I am not available.

Melissa Suddick

Senior Youth Worker, Inner Melbourne VET Cluster (IMVC)

Service providers are the first layer of help. For me, it’s key that Ask Izzy is a comprehensive source of information – and it’s free.

Connie Crookshanks

Community Housing Ltd Queensland